REFUND POLICY

Last Updated: 21 May 2026

Welcome to MLM Smart Profit.

This Refund Policy explains how refunds are handled for digital products, AI tools, templates, prompts, training materials, bonuses, live calls, support, membership access, and related services offered by MLM Smart Profit, operated by:

Business Name: CHIN ZONG HONG
Business Registration Number: 003484667-H
Email: [email protected]
Website: https://www.mlmsmartprofit.com/ai10

By purchasing from MLM Smart Profit, you agree to this Refund Policy.

1. Digital Product Delivery

MLM Smart Profit mainly provides digital products and online training materials.

After successful payment, you may receive immediate or near-immediate access to digital products, AI tools, templates, prompts, bonuses, training videos, course materials, login details, download links, membership access, email instructions, or other online resources.

Because these products can be accessed, downloaded, copied, used, or consumed immediately after purchase, all sales are final unless clearly stated otherwise or required by applicable law.

2. No Refund Policy

MLM Smart Profit does not provide refunds after purchase.

Once payment is completed and access to the product, training, AI tool, templates, bonuses, membership area, or other digital materials has been granted, your purchase is considered final.

This means we do not provide refunds for:

Change of mind
Buying by mistake
Not using the product after purchase
Not opening the product after purchase
Not completing the training
Not applying the materials
Not getting a specific business result
Not making money
Not getting customers, leads, sales, or downlines
Not being satisfied after accessing the digital materials
Not having enough time to use the product
Deciding the product is no longer suitable for you
Technical issues caused by your own device, internet connection, browser, or third-party tools

3. Why Refunds Are Not Provided

Our products are digital and can be accessed immediately after purchase.

Unlike physical products, digital materials cannot be returned once they have been accessed, downloaded, copied, viewed, or used.

This includes but is not limited to:

AI tools
Prompts
Templates
Training videos
Funnel templates
Email templates
Social media templates
Bonus resources
Downloadable files
Membership content
Implementation materials
PLR or MRR materials, where included

For this reason, refunds are not provided once access has been granted.

4. No Guaranteed Business Results

MLM Smart Profit provides educational and informational products only.

We do not guarantee that you will make money, get customers, recruit downlines, generate leads, close sales, build a team, or achieve any specific business result.

Your results depend on many factors, including your background, skill level, effort, consistency, market, offer, audience, follow-up, business model, and ability to take action.

A refund will not be provided simply because you did not achieve a specific income, sales, customer, lead, or business outcome.

5. Access Issues

If you have paid but did not receive access to the product, please contact us at:

[email protected]

Please include:

Your full name
Your purchase email address
Your order number or receipt, if available
The date of purchase
A screenshot of your payment confirmation, if available

If we confirm that your payment was successful and your access was not delivered properly, we will help you restore access or resend the correct access details.

Failure to receive access because you entered the wrong email address, wrong phone number, or incorrect checkout information does not automatically qualify for a refund. However, we will try to help you fix the access issue.

6. Duplicate Payments

If you were accidentally charged more than once for the same product, please contact us at:

[email protected]

We will review the payment records.

If we confirm that a duplicate payment was made by mistake, we may refund the duplicate charge or provide another fair solution.

7. Payment Disputes And Chargebacks

If you have a problem with your purchase, please contact us first at:

[email protected]

Opening a chargeback or payment dispute without contacting us first may delay the resolution process.

If a chargeback or payment dispute is opened, we reserve the right to provide proof of product delivery, access, login activity, download activity, email communication, purchase terms, and this Refund Policy to the payment processor or bank.

We may also suspend your access to the product, membership area, training, AI tools, templates, bonuses, support, or related materials while the dispute is being reviewed.

8. Order Bumps, Upsells, And Additional Offers

During or after checkout, you may be offered additional products, order bumps, upsells, upgrades, subscriptions, coaching, implementation support, or other related offers.

All digital product purchases are final unless clearly stated otherwise.

If you purchase an order bump, upsell, or additional digital offer, the same no-refund policy applies once access is granted.

9. Misuse Of Materials

Refunds will not be provided if you have:

Shared your login details
Copied our materials
Downloaded and requested a refund
Resold our materials
Distributed our prompts, templates, or training
Uploaded our files to public platforms
Violated our Terms & Conditions
Misused PLR or MRR materials outside the allowed rights
Used our materials in a dishonest, illegal, or harmful way

We reserve the right to suspend or terminate access if our materials are misused.

10. Technical Requirements

You are responsible for having the basic tools and internet access needed to use our digital products.

This may include:

A working internet connection
A device that can access online training
A browser that can open website pages
An email inbox that can receive access details
Access to any third-party tool needed for implementation

We are not responsible for technical issues caused by your device, internet provider, email provider, browser settings, third-party software, or third-party platforms.

11. Exceptions Required By Law

Nothing in this Refund Policy is intended to remove any rights you may have under applicable law.

If a refund is required by law, we will comply with the legal requirement.

Otherwise, all sales are final once access to the digital product, AI tool, templates, bonuses, training, or membership area has been granted.

12. Contact Information

If you have questions about this Refund Policy, please contact us at:

Business Name: CHIN ZONG HONG
Business Registration Number: 003484667-H
Brand: MLM Smart Profit
Email: [email protected]
Website: https://mlmsmartprofit.com/ai10