Last Updated: 21 May 2026

Welcome to MLM Smart Profit.

This Privacy Policy explains how MLM Smart Profit, operated by CHIN ZONG HONG (003484667-H), collects, uses, stores, processes, shares, and protects your personal data when you visit our website, purchase our products, create an account, access our digital products, use our AI tools, download templates, join our email list, contact us, or use our training, bonuses, support, and related services.

By using our website, purchasing our products, submitting your information, or accessing our services, you agree to the collection and use of your personal data as described in this Privacy Policy.

1. Who We Are

For the purpose of this Privacy Policy, “we,” “us,” and “our” refer to:

Business Name: CHIN ZONG HONG

Business Registration Number: 003484667-H

Brand: MLM Smart Profit

Email: [email protected]

Website: https://mlmsmartprofit.com/ai10

MLM Smart Profit provides educational and informational products, including AI tools, prompts, funnel templates, digital product templates, training videos, email templates, social media templates, implementation support, and related business education materials.

2. Personal Data We May Collect

We may collect and process personal data that you provide directly to us, including:

Name

Email address

Phone number

Billing details

Payment details

Purchase history

Account login details

Course access information

Support messages

WhatsApp or Messenger communication

Email communication

Information submitted through checkout forms

Information submitted through website forms

Information submitted when using our AI tools, prompts, or templates

Any other information you choose to provide to us

We may also collect certain technical information automatically when you use our website, such as:

IP address

Device type

Browser type

Operating system

Website pages visited

Date and time of visit

Referral source

Cookie data

Analytics data

Tracking pixel data

Email open and click activity

Checkout and conversion tracking data

3. How We Collect Your Personal Data

We may collect your personal data when you:

Visit our website

Purchase a product

Create an account

Fill in a form

Join our email list

Enter your phone number at checkout

Download a free or paid resource

Access our AI tools or templates

Use our membership area or training platform

Contact us through email, WhatsApp, Messenger, or other channels

Click links in our emails

Interact with our ads, social media pages, or website pages

Attend live calls, implementation calls, or training sessions

4. Why We Use Your Personal Data

We may use your personal data for the following purposes:

To process your purchase

To deliver your digital products

To create and manage your account

To send login details, download links, and product access information

To provide access to AI tools, templates, prompts, bonuses, and training materials

To provide customer support

To communicate with you about your purchase

To send product updates and important service messages

To send training reminders or implementation support messages

To send marketing emails, offers, and educational content

To contact you through WhatsApp, Messenger, email, or other communication channels where permitted

To improve our website, products, funnels, training, and user experience

To understand how users interact with our website and emails

To analyze sales, checkout performance, advertising, and conversion tracking

To prevent fraud, misuse, unauthorized access, and payment disputes

To protect our business, website, customers, users, legal rights, and intellectual property

To comply with legal, tax, accounting, regulatory, and business obligations

5. Legal Basis For Processing Personal Data

We process your personal data where we have a lawful reason to do so.

This may include:

Your consent

For example, when you submit your information, join our email list, agree to receive marketing messages, accept cookies, or choose to contact us.

Performance of a contract

For example, when we need your information to process your purchase, deliver your product, create your account, or provide access to your training materials.

Legal obligation

For example, when we need to keep records for tax, accounting, payment, compliance, or legal purposes.

Legitimate business interests

For example, when we improve our website, provide customer support, prevent fraud, protect our business, analyze product usage, and communicate with customers about products they purchased.

6. Payment Information

When you purchase from us, your payment may be processed by third-party payment providers such as Stripe, PayPal, card processors, or other payment platforms used on our checkout page.

We do not store your full credit card or debit card details on our own servers.

Payment providers may collect and process your payment information according to their own privacy policies, security standards, and legal obligations.

We may receive limited payment-related information, such as:

Your name

Email address

Billing details

Payment status

Purchase amount

Transaction ID

Product purchased

Payment date

Refund or dispute status

This information may be used for order delivery, customer support, accounting, tax records, fraud prevention, and dispute handling.

7. Email, WhatsApp, Messenger, And Communication

When you provide your email address or phone number, we may contact you about:

Your purchase

Product access

Login details

Training updates

Support requests

Implementation reminders

Product announcements

Educational content

Special offers

Follow-up messages

Important changes to our products, policies, or services

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in our emails or contacting us at:

[email protected]

If you no longer want to receive WhatsApp or Messenger messages from us, you can reply and ask us to stop contacting you through that channel.

Even if you unsubscribe from marketing messages, we may still send important transactional messages related to your purchase, account, payment, product access, refund, dispute, or legal notices.

8. Cookies And Tracking Technologies

Our website may use cookies, pixels, analytics tools, and similar tracking technologies.

These may be used to:

Keep the website working properly

Remember your preferences

Track checkout activity

Improve website performance

Measure advertising results

Track conversions

Analyze user behavior

Improve our funnels and sales pages

Retarget visitors with relevant ads

Measure email open rates and link clicks

We may use third-party tools such as:

Website analytics tools

Advertising pixels

Email marketing platforms

Payment processors

Checkout platforms

Funnel builders

Membership platforms

Customer support tools

Social media platforms

You can manage or disable cookies through your browser settings. However, some parts of our website may not work properly if cookies are disabled.

Where required by applicable law, we may ask for your consent before using certain non-essential cookies or tracking technologies.

9. AI Tools And User Input

Some MLM Smart Profit products may include AI tools, AI prompts, templates, or AI-assisted resources.

If you submit information into our AI tools, prompts, forms, templates, or training resources, that information may be processed to generate outputs, provide product functionality, improve your user experience, or help you implement the training.

You should not submit sensitive personal data, private third-party information, passwords, financial account details, confidential company information, or regulated information into any AI tool unless it is necessary and you understand how that information may be processed.

You are responsible for reviewing, editing, checking, and approving any AI-generated output before using it publicly.

10. Sharing Your Personal Data

We do not sell your personal data.

We may share your personal data with trusted third-party service providers who help us operate our business, such as:

Payment processors

Email marketing platforms

Website and funnel platforms

Membership or course platforms

AI tool platforms

Customer support tools

Analytics providers

Advertising platforms

Social media platforms

Accounting or tax service providers

Legal or compliance advisors

IT, hosting, and security providers

These service providers may only use your personal data as needed to provide services to us or as required by law.

We may also disclose personal data when necessary to:

Comply with legal obligations

Respond to lawful requests from authorities

Protect our legal rights

Prevent fraud or abuse

Enforce our Terms & Conditions

Handle payment disputes or chargebacks

Protect our customers, users, business, and website

11. International Data Transfers

Some third-party tools, platforms, and service providers we use may process or store personal data outside Malaysia.

By using our website, purchasing our products, or submitting your information, you understand that your personal data may be transferred, processed, or stored in other countries where our service providers operate.

Where required by law, we will take reasonable steps to ensure that your personal data is protected when transferred internationally.

12. How Long We Keep Your Personal Data

We keep your personal data only for as long as necessary for the purposes described in this Privacy Policy.

This may include keeping your personal data for:

Product access

Account management

Customer support

Training delivery

Business records

Tax and accounting records

Payment and refund records

Dispute and chargeback handling

Fraud prevention

Legal and compliance purposes

Marketing, until you unsubscribe or withdraw consent

When personal data is no longer needed, we will delete it, anonymize it, or securely store it where required by law.

13. How We Protect Your Personal Data

We take reasonable steps to protect your personal data from unauthorized access, misuse, loss, disclosure, alteration, or destruction.

These steps may include:

Using secure platforms

Restricting access to personal data

Using password protection

Using payment processors with security standards

Keeping business systems reasonably protected

Limiting access to team members or service providers who need the data

However, no online system, email system, website, payment platform, or digital storage method is completely secure.

We cannot guarantee absolute security.

14. Your Responsibility To Provide Accurate Information

You are responsible for making sure the information you provide to us is accurate, complete, and up to date.

If you enter the wrong email address, phone number, name, or payment information, your product access, support, or communication may be delayed.

If your personal information changes, you may contact us to request an update.

15. Your Rights Over Your Personal Data

Depending on the laws that apply to you, you may have the right to:

Request access to the personal data we hold about you

Request correction of inaccurate personal data

Request deletion of your personal data where applicable

Withdraw your consent where processing is based on consent

Ask us to stop sending marketing messages

Ask questions about how your personal data is used

Request that we limit certain uses of your personal data where applicable

To exercise your rights, please contact us at:

[email protected]

We may need to verify your identity before responding to your request.

We will respond to valid requests within the timeframe required by applicable law.

16. Marketing Opt-Out

You can opt out of marketing emails at any time by clicking the unsubscribe link in our emails.

You can also contact us at:

[email protected]

Please note that opting out of marketing messages does not stop important transactional or service-related messages about your purchase, account, product access, payment, refund, or legal notices.

17. Children’s Privacy

Our website, products, and services are intended for business education and are not directed to children.

We do not knowingly collect personal data from children.

If we become aware that we have collected personal data from a child without appropriate consent, we will take steps to delete that information where required by law.

18. Third-Party Links

Our website, emails, products, templates, training materials, or support messages may contain links to third-party websites, tools, platforms, or services.

We are not responsible for the privacy practices, content, security, terms, or policies of any third-party website or service.

You should review the privacy policies and terms of any third-party platform you use.

19. Changes To This Privacy Policy

We may update this Privacy Policy from time to time.

When we update it, the updated version will be posted on this page with a new “Last Updated” date.

Your continued use of our website, products, or services after the Privacy Policy is updated means you accept the updated Privacy Policy.

20. Contact Information

If you have questions about this Privacy Policy or want to exercise your privacy rights, please contact us at:

Business Name: CHIN ZONG HONG
Business Registration Number: 003484667-H
Brand: MLM Smart Profit
Email: [email protected]
Website: https://mlmsmartprofit.com/ai10